Data and systems you connect
- Only connect systems, accounts and files you, or the business you work for, have the right to use.
- Only give other members of your business access when its own rules allow it.
- Only upload special categories of personal data (health, biometric, criminal) when there is a legal basis and you need them for your work.
- Check answers before you rely on them for decisions with legal, tax or financial effect.
What is not allowed
- Illegal use, fraud, money laundering, breaking sanctions or other people's rights (intellectual property, confidentiality, personal data).
- Sending spam by email, SMS or WhatsApp through the connections, or messages to recipients who have not agreed to receive them.
- Accessing other people's accounts, systems or data without permission, or getting around access controls, usage limits or security measures.
- Penetration, vulnerability or load testing of the service without our written approval. Report security issues to welcome@advisable.ai.
- Using the SSH connection or other tools for attacks, cryptocurrency mining or running malicious code.
- Automated bulk extraction of data from the service, or reselling or sharing your access with third parties without an agreement with us.
- Generating content that incites violence, exploits children, harasses or deceives, or using the service to train a competing AI model.
- Using answers as an automated decision about people (for example hiring or credit) without human review.
Actions that change data
When a connection allows writes (for example a new invoice, a price change or sending a message), Advisable.AI first shows you what will change and waits for your confirmation. In Freshdesk, Zendesk, Strapi and SoftOne's general write command the AI asks you before the change, without a separate preview screen. You decide, and you are responsible for what you approve.
What we do if it is broken
We may limit or suspend a connection, a user or a business while we look into a possible breach, and close the account if the breach is serious or repeated. Where we can, we tell you first and ask you to fix it. Where the law requires it, we inform the authorities.