The service
Advisable.AI is an AI chat over your business's systems: ERP (for example SoftOne, Pegasus), e-shop, email, myDATA, banks, helpdesk and more. You can also connect the same systems to ChatGPT, Claude or another MCP-capable program through your business's MCP address.
The service is for businesses and professionals. You must be at least 18 and have the right to bind the business you open the account for. Paid sign-up is for businesses with a Greek VAT number (ΑΦΜ).
Account and business
- Give accurate details and keep them up to date. Keep your passwords secret and tell us at once if you suspect unauthorised access.
- The business owner appoints admins and members and decides who sees each connection. The business is responsible for what its members do in the service.
- An account belongs to one person. Add a member for each additional person.
Trial, subscription and billing
Prices are on the Pricing page and are charged per business, connection and extra member. Prices exclude VAT, which is added to each charge. Each subscription includes a monthly AI usage allowance; once it runs out, new questions wait for the next month or a higher allowance.
- Trial: the free trial lasts 15 days. To start it we check your card with a €0 charge. We remind you 7 days and 1 day before the first charge. One trial per VAT number.
- First charge and renewal: at the end of the trial, unless you cancelled it, the subscription starts and renews automatically every month on the same card. If a charge fails, we tell you; access may stop until it is paid.
- Changes: connections and members you add are charged at once at the full monthly price, without proration, and then with the subscription. During the trial they are free.
- Price changes: if we change the prices of a running subscription, we email you at least 30 days before; you can cancel before they apply.
- Invoices: we issue a tax document for every charge and transmit it to myDATA.
- Payments: cards are charged through Viva. We never see or store the card number; we keep only its last 4 digits, type and expiry.
Cancellation
You can cancel at any time with one button on the Billing page. If you cancel during the trial, you are not charged at all. If you cancel a subscription, access continues until the end of the month you paid for and the next charge does not happen. We do not refund partial months unless the law requires it. If you were charged by mistake, email welcome@advisable.ai and we will put it right.
When a trial or subscription ends, your data stays so you can pick up where you left off. If you want it deleted, ask as described in the Privacy policy.
Your data
- Your systems' data, questions, files and answers belong to you and your business. You only give us permission to process them to provide the service.
- We do not use your data to train AI models and we do not sell it.
- For the data you upload or connect, your business is the controller and we process it on its behalf, under the Data processing agreement.
- We may use the feedback you give us (for example a thumbs up or down on an answer) to improve the service.
AI answers
Answers are produced by an AI model (Anthropic Claude) from the data your connections bring. They may contain mistakes or omissions. They do not replace your accountant, lawyer or other adviser. Check answers before you rely on them for decisions, filings or actions.
When a connection allows changes, Advisable.AI first shows you what will change and waits for confirmation; in Freshdesk, Zendesk, Strapi and SoftOne's general write command the AI asks you before the change, without a separate preview. Connections that allow reading only (for example myDATA, banks) are never changed.
Third-party systems and programs
- To connect a system (for example SoftOne, Gmail, Shopify) you need your own account with it, and its terms apply too. We are not responsible for the operation, changes or gaps of third-party systems.
- When you use the connections from ChatGPT, Claude or another MCP program, the data you ask for reaches that provider under your own agreement with it.
- The WhatsApp connection uses your account's WhatsApp Web, not official business access. WhatsApp may limit or close a number that uses it; you use it at your own risk.
Acceptable use
You use the service lawfully and in line with the Acceptable use policy. We may limit or suspend access when it is broken, as described there.
Availability and changes to the service
We work to keep the service running, but we do not guarantee it will always be available or error-free. There may be interruptions for maintenance or caused by our providers. We keep improving the service; if we remove something material you pay for, we tell you in good time.
Ending the agreement
You can stop using the service and cancel the subscription at any time. We may close the account with 30 days' notice, or at once if you seriously break these terms or a payment remains unpaid. If we end it through no fault of yours, we refund what you prepaid for the remaining time.
Liability
To the extent the law allows, we are not liable for indirect damage, lost profits or data loss caused by third-party systems, and our total liability is limited to the amount your business paid in the last 12 months. The limit does not apply to intent or gross negligence, or where the law does not allow it.
Intellectual property
The software, design and marks of Advisable.AI belong to Advisable IKE. We give you the right to use them while your account is active, not the right to copy, resell or reverse-engineer them.
Changes to these terms
If we change these terms materially, we email you at least 30 days before they apply. If you do not agree, you can cancel before the change. The date of the last update is at the top of this page.
Law and courts
These terms are governed by Greek law. The courts of Athens have jurisdiction over any dispute. Before anything else, write to us: we solve most issues quickly.
Contact
Advisable IKE, Irous 4, 10442 Athens, Greece, VAT EL801073759 (advisable.com). Email: welcome@advisable.ai.